Privacy Policy

We collect information in the following ways:

• Information you provide directly — name, email address, phone number, and any messages or forms you submit through the Service (e.g., the contact form or session booking requests).
• Usage data — IP address, browser type, pages visited, referring URLs, and time spent on pages, collected automatically when you visit the site.
• Cookies and similar technologies — small files placed on your device to enable site functionality, analytics, and user experience improvements. You may disable cookies in your browser settings; some features may not function without them.

We use the information we collect to:

• Respond to inquiries, booking requests, and support messages.
• Send transactional emails (e.g., session confirmations and follow-ups) and, with your consent, marketing communications about upcoming offerings.
• Improve and personalise our website and services.
• Analyse aggregate usage trends to understand how visitors interact with the site.
• Comply with applicable legal obligations.

If you are located in the European Economic Area or United Kingdom, we process your personal data under one or more of the following legal bases: performance of a contract (where processing is necessary to fulfil a booking or service request); legitimate interests (analytics, fraud prevention, and service improvements); compliance with a legal obligation; or your explicit consent (marketing emails).

We do not sell your personal information. We may share it with trusted third-party service providers who assist us in operating the Service (e.g., email delivery, payment processing, analytics), each bound by confidentiality obligations. We may also disclose information when required by law or to protect the rights, safety, or property of Flyosophy Studios, our users, or the public.

We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. Contact form submissions are kept for up to 24 months; booking and transaction records are kept for up to 7 years to satisfy tax and accounting obligations.

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us at hello@flyosophy.com. We will respond within 30 days.

If you are a California resident, you may also have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, sold, or disclosed, and to opt out of the sale of personal information. We do not sell personal information.

Our Service may contain links to external websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. No method of transmission over the Internet is completely secure, however, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: